Singing Hills shares secrets to 20 years of success |
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Tuesday, July 07, 2020 04:00 AM |
In the beginning Though Leman had no business experience, he had the skills for the work. “I learned a lot of hands-on skills and industry knowledge at Green King,” he says. “And I took some classes at Front Range Community College from some great people, including Jim O’Shea.” “Before we opened Singing Hills, Deb got a nurse practitioner position making good pay, so I dropped to part-time at Green King for two years and played ‘Mr. Mom’ with our four boys,” says Leman. “When we opened, Deb worked in the company part-time doing accounts payable while working her main job.” Though she has retired from health care, she still works at Singing Hills part-time handling accounts payable and serving as secretary/treasurer. Anderson, who sold Green King several years after Singing Hills opened, joined Leman’s team and now serves as fleet and facilities manager. And then came Pepe Hiring that first employee, was a turning point for both Leman and Singing Hills. Pepe, a Spanish-speaker, was a seasonal worker from Mexico and by the end of the season, Leman had learned enough Spanish to communicate. When Pepe invited Leman and his family—Deb and their four boys—to his home in central Mexico, they went. “We saw how they lived,” says Leman. “They had no running water at that time, yet their generosity was amazing.” He realized then that he “wanted to give people opportunities.” For Leman, “This is the richest part of having employees.” Since this first employee experience, Leman has advocated strongly for seasonal workers, and in 2017, he received one of the National Association of Landscape Professionals’ first-ever advocacy awards for his work on H-2B seasonal workers. Support employees to ensure happy customers During its 25 years, Singing Hills’ has grown into a full-service landscape company with about 70 employees during peak season—full-time plus seasonal. The company provides design and installation for mid to high-level residential properties as well as maintenance for commercial properties. Many employees have more than 15 years of service with the company. The company also offers a unique guarantee for customers that supports its commitment to quality workmanship. “The workmanship of everything we install is guaranteed for life,” Leman says. This does not include plant material, which has a typical industry warranty of a year. What’s next Although each of Leman’s four sons has spent some time working at the company, only Jake has made it a career and currently manages the landscape construction division. Sell to, don’t sell out “We have shared profits whenever possible,” says Leman, “but have always wanted to make it more concrete for employees. Though there are several hurdles to overcome for the IRS, Leman hopes to ensure that employees who are not American citizens can be part of the ESOP so they can fund a part of their retirement. “We have always considered our crew to be owners investing sweat equity rather than dollars.” Leman wants to reward them with dollars. An ESOP is a win-win situation for all, including Leman whenever he decides to retire. The Singing Hills team also has some ideas for new service offerings they hope to implement in the near future. Stay tuned! This article appeared in the July/August 2020 issue of Colorado Green magazine. Read more in this issue of Colorado Green NOW: |