As many of you know, I enjoy talking about and improving organizational culture. Culture is never one-and-done. It is built in the small moments, the big wins, and yes, even the boring stuff. It is shaped across thousands of moments throughout the year. 

 

During the busy season, it is easy to put culture on the back burner or tell yourself you will focus on it when things “slow down”. But culture is often tested most in the busiest moments. Take a minute and recenter yourself on your culture goals for the year. What small thing could you do today to move your culture in the right direction? 

 

At Fisk last week, we gave away a four-pack of tickets to an upcoming Colorado Rockies game by asking team members to nominate someone else in our group chat. Within minutes, responses started pouring in. Regardless of who wins the tickets, the real win was the engagement. It was encouraging to see comments highlighting effort, skill, empathy, support, customer service, and determination. 

 

What you celebrate will multiply. 

 

Perks like tickets are fun, but exceptional culture is built on trust, clear values, accountability, and people feeling seen and valued. It creates an environment where team members can speak up, grow, and succeed together. 

 

So here is the question: What small step can you take today to nudge your culture in a healthier direction? 

 

Until next time, 
 

Ben Fisk 
 

Owner, Fisk Lawnscapes 
ALCC Board President