The Underground Damage Prevention Safety Commission is requiring all member facility owners/operators to respond to all excavation notices/tickets during the COVID-19 state of emergency. Please read their letter regarding COVID-19.

Colorado 811 understands that some organizations are closing their offices, still please keep in mind not only do members/facility owners need to respond to all tickets but they MUST in all cases respond to emergency and damage tickets (communication to the excavator and/or marks on the ground).

If a member/facility owner is impacted by COVID-19 and their organization is ONLY locating emergency and damage tickets, they must post a response for all other tickets using the code 015 EXTRAORDINARY CIRCUMSTANCE. We will no longer automatically post the COVID-19  071 EXTRAORDINARY CIRCUMSTANCES response for members that close their offices. 

The Colorado One Call Law has not changed and all member facility owners/operators are required to mark all underground facilities. Not responding to excavation notices is a violation of Colorado One Call Law and may put people at risk of injury or may damage property.

Colorado 811 operations will not be impacted and we will still be accepting calls through 811 and online requests via our website. 

COVID-19 Closures:
*Member facility owners/operators that are not locating any facilities.

• Liberty Media Corporation – Facility Type: Fiber, Telco – Member Code: LBYMD1

COVID-19 Partial Closures:
*Member facility owners/operators that are only locating damages and emergencies.

• Poudre School District – Facility Type: Electric, Gas, Sewer, Water – Member Code: PDRSCH
• Adams 12 Five Star Schools – Facility Type: All types – Member Code: ADMSCH12
• Grand Valley Rural Power Lines – Facility Type: Electric – Member Code: GVEL01
• Town of Erie – Facility Type: Water, Raw Water, Gas Pipeline – Member Code: ERIE01, ERIEGS, ERIERW
• Mt Crested Butte Water & Sanitation District – Facility Type: Water & Sewer – Member Code: MCBWS1
• Town of Frederick – Facility Type: Water – Member Code: FRDK01
• Boxelder Sanitation – Facility Type: Sewer – Member Code: BXEL01
• Castle Pines Metropolitan District – Facility Type: Water & Sewer – Member Code: CASP01

If your organization operations will be closed because of COVID-19, we ask that you contact our Member Relations Department ASAP by emailing [email protected].